Tavion Langford is the first recipient of the Halifax County Convention and Visitors Bureau Spirit of Hospitality Award.
Langford is a crew leader at Sonic and was selected for the award by the bureau’s board of directors.
Lori Medlin, president and CEO of the bureau, said Percilla West, chair of the board, encountered Langford on a visit to the restaurant on Tenth Street in Roanoke Rapids. “He was saying he was here to make her day and he was delighted to help her. He helped the customer and made her feel happy she was there.”
Medlin said even when there was a glitch in card system, Langford went out of his way to help West. “He made her happy. She had tears in her eyes because he was so kind.”
In a statement Medlin said the award was created to honor employees in the tourism/hospitality industry who enhance visitor experiences in Halifax County. Individuals can be nominated in one or more of several categories, including servers, hotel guest relations and retail services. Nominees must represent a lodging property, campground, restaurant, bar, attraction or retailer in Halifax County. “We are excited to be able to recognize employees that go above and beyond in customer service,” said Medlin. “We feel that this program will help us in our efforts to grow repeat visitation to Halifax County.”
The Spirit of Hospitality Awards will be awarded each month.